Account & Access
Q: How do I create a DrugHub Market account?
A: Creating a DrugHub account requires PGP keys. Generate a 4096-bit RSA key pair using GnuPG. Access the DrugHub registration page via Tor Browser. Submit your public key. Sign a challenge message with your private key. No email or password needed - just PGP authentication.
Q: What cryptocurrency does DrugHub accept?
A: DrugHub Market accepts Monero (XMR) only. No Bitcoin. No Litecoin. XMR provides true transaction privacy through ring signatures, stealth addresses, and RingCT. This protects both buyers and vendors from blockchain analysis. Learn more in our About section.
Q: How does DrugHub escrow work?
A: DrugHub uses 2-of-3 multisig escrow. Three parties hold keys: buyer, vendor, and DrugHub moderator. Any two can release funds. Happy transaction? Buyer and vendor sign. Dispute? Moderator reviews and signs with the winner. This prevents exit scams. Your funds stay in multisig until both parties agree or a moderator decides.
Security & Privacy
Q: Is DrugHub Market safe to use?
A: DrugHub Market implements multiple security layers: PGP authentication, 2-of-3 multisig escrow, Monero-only payments, encrypted messaging, and regular mirror rotation. Zero exit scam history since August 2023. Zero major security breaches affecting user funds. Always verify mirror links via PGP signatures. Your safety depends on following Tor best practices.
Q: How do I verify DrugHub mirrors?
A: DrugHub publishes PGP-signed mirror lists on Dread, Dark.fail, and Recon. Download the signed list. Verify the PGP signature matches DrugHub's official fingerprint. Compare mirrors from multiple sources. Never trust unverified links. Phishing sites cannot forge valid PGP signatures.
Q: What is DrugHub's uptime percentage?
A: DrugHub Market maintains approximately 92% uptime despite regular DDoS attacks. END GAME protection and multiple mirrors ensure access continuity. During attacks, check alternative mirrors or wait for infrastructure recovery. Uptime is tracked on independent monitoring sites.
Transactions & Orders
Q: How long do transactions take?
A: Monero transactions require 10 confirmations for security. This takes approximately 20 minutes. After confirmation, funds appear in escrow. Vendors typically ship within 1-3 business days. Shipping time depends on location and method. International orders take 7-21 days. Domestic orders take 2-7 days.
Q: What happens if I don't receive my order?
A: Contact the vendor first through DrugHub's encrypted messaging. Most issues resolve through communication. No response after 48 hours? Open a dispute. DrugHub moderators review evidence from both parties. Tracking numbers, communication logs, and vendor history all factor into decisions. Moderators typically respond within 24-72 hours.
Q: Can I cancel an order?
A: Yes, before vendor marks it as shipped. Contact vendor immediately. Most vendors accommodate early cancellations. After shipping? No cancellations. Escrow releases after delivery confirmation or dispute resolution. This protects both parties from fraud.
Technical Support
Q: How do I contact DrugHub support?
A: DrugHub support responds via encrypted support tickets only. Log into your account. Navigate to Support section. Create ticket with PGP-encrypted message. Average response time: under 10 minutes. Never share PGP private keys, even with support. Real DrugHub support never asks for them.
Q: What if I forget my PGP passphrase?
A: You lose account access permanently. DrugHub cannot recover PGP passphrases. This is by design. No centralized password recovery means no centralized attack vector. Write down your passphrase. Store it securely offline. Metal or paper only. Never digital storage.